Content Working Group

The goal of the Content Working Group is to provide input and advice to the project team regarding the content needs and partnerships of the National Settlement Sector Community of Practice (CoP) to support achievement of the CoP’s goals, outcomes, and vision. While the current Content Working Group was held in English, the CoP plans to host future working groups for Francophone and Quebec audiences.

The following report summarizes the main discussions, thoughts, ideas and priorities that came out of the Content Working Group process.

Afton Tolley

Program Manager, Global Gathering Place - Saskatoon, SK

For the past 9 years, I have been working at GGP to assist newcomers to Canada to settle, integrate and thrive in the community. From working one-on-one with clients, to program development, delivery, and coordination, I bring first hand experience on settlement needs and challenges faced by newcomers. I also coordinate more than 250 volunteers for GGP.

Darlene Doerksen

CEO, Multicultural Centre of the Yukon

Founder and CEO of the Multicultural Centre of the Yukon which is a division of the Yukon Tourism Education Council. We work with immigrants and refugees providing the full suite of Settlement and Integration Services including LINC, ESL, Language Assessments, Employment Counselling and Training, and much more.

Farishta Dinshaw

Community Development Worker, COSTI Immigrant Services, Toronto

Harouna Samura

Settlement Facilitator, Immigrant Centre of Manitoba

Jaella Weibe

Settlement Services Manager, Moose Jaw Multicultural Council - Moose Jaw & Area

I am a Manager of various programs including LINC, Settlement, SWIS, RAP, Community Connections, and Enhanced Life Skills. We work with all Permanent Residents, but the majority are refugees, and temporary residents and citizens through SWIS and our satellite office Newcomer Welcome Centre.

Jesse Kindrachuk

Settlement Team Lead, YWCA Settlement Services, Prince Albert, SK

Jose Chinchilla

Settlement Worker, Seven Oaks Immigrant Services, MB

I work with newcomers in the Seven Oaks area. We help them from finding the right school to their kids to make a résumé and apply online for jobs.

Karen Scott

Senior Manager, IT & New Media, Ontario Council of Agencies Serving Immigrants

Lisa Sadler

SWIS worker, SWIS Program: School District #35 – Langley, BC

Merylyn Sahai

Employment Services Team Lead, Calgary Catholic Immigration Society, Calgary, AB

I Supervise the operation and delivery of Employment Related Services at CCIS. We provide employment related services which includes group and one on one employment counselling and career guidance to Permanent Resident, and all Refugee clients.

Saira Anjum

Settlement Case Manager, Sault Community Career Centre, ON

Vivien Green

Director of Settlement, North York Community House (NYCH), ON

Bo Min Kang

Settlement Worker, Inter-cultural Association of Greater Victoria, BC

I work with newcomers to Victoria, BC and help them through their settlement/resettlement process.

Erin Mahar

Settlement Team Coordinator, PEI Association for Newcomers to Canada

Deliver direct services to immigrants including information, orientation, translation, interpretation, referral to in house programs and outside organizations, general information on life in Canada.

Gudrun Malmqvist

Executive Director, Shuswap Settlement Services Society, Shuswap region, BC

We provide federally and provincially funded settlement services to immigrants and newcomers to the Shuswap area.

Lola Blazevic

Settlement Facilitator, Immigrant Centre of Manitoba

Jane Omollo

Manager of Programs, Sault Community Information Information and Career Centre, Sault Saint Marie, ON

I manage all the settlement programs at the centre as well as the language program.

John Dube

Senior Manager, Settlement Programs, MOSAIC - Metro Vancouver, Fraser Valley, BC

John is currently MOSAIC’s Senior Manager for Settlement Programs, supporting staff in their work with clients as they integrate into Canadian society. In addition John successfully guided MOSAIC’s bid for CARF Accreditation achieved in 2010.

Joseph Jilitovich

Settlement Counsellor, London Cross Cultural Learner Centre, ON

Mr. Joseph Jilitovich is currently employed as a Settlement Counsellor with the Orientation Services for Newcomers team at the London Cross Cultural Learner Centre. Mr. Jilitovich’s position enables him to advocate and provide information/orientation pertaining to issues concerning newcomer settlement. He also delivers anti-homophobia trainings within the newcomer population and ESL/LINC schools as well as provides LGBTQ+ awareness training in collaboration with other agencies who serve newcomers. Lastly, Mr. Jilitovich was nominated for the I Am London social media campaign in 2013 as a result of his inspiring story of his arrival and settlement in London, ON.

Eric Pires

Content and Partnership Coordinator, Ontario Council of Agencies Serving Immigrants

Mary Ibrahimi

Team Lead, front line, COSTI Immigrant Services, Toronto

Since 1994, I have been working in settlement sector providing information/referral services to newcomers to Canada on many settlement-related issues such as: employment, education, housing, health, legal, financial literacy, immigration/citizenship, etc

Tina Power

RAP/Settlement Coordinator & AIP Supervisor, Association for New Canadians - Newfoundland & Labrador

The ANC provides assistance to all PR's in the province. as a one stop shop we are able to provide support until citizenship is obtained. Support can range from RAP, ongoing settlement services, SWIS Program, ESL School, AXIS employment Program. We also provide assistance to those applying under the AIP Program(both employers and employees) as well we are the only SAH in Newfoundland and work closely with those groups and clients.