OCASI is committed to protecting the privacy and confidentiality of information of our Users and to handling responsibly the information and data we collect about you through the Site.
Who We Are
The Service is a Canadian not-for-profit online repository and community for Immigrant and Refugee Serving organization practitioners and other stakeholders that serve newcomers to Canada (“Users”). As a repository, the Service provides Users with access to Settlement and Integration materials including but not limited to best practices on intake assessment forms and how to tips on developing and conducting settlement services and professional development opportunities. As a community, the Service enables Users to share materials, discover new approaches, locate solutions, and network. Personal information includes all information about an identifiable person.
Information We Collect
We collect some information which is not attributable to an identifiable individual. However, the creation of a Site account requires an email address. When logged in, your online interactions will be linked to your account, including messages, comments, posts, and likes.
We may also collect anonymous aggregate information on what pages you access or visit. The aggregate information we collect is used for many different purposes in order to serve you better. Among these purposes is to improve the content of the Site and to customize the content and/or layout of the Site for each individual visitor.
Collection of Personal Information
In order to use the Service, a User must first complete the registration form. During registration a User is required to give contact information name and email address and unique identifiers such as username and password. Users may provide other information related to the credentials of the User such as photos, position and organization that will appear on their profile page and the member listing page. Users may provide additional information in the course of making use of and contributing to the Service. We use this information, including any personal information, to provide the Service and to contact the User in connection with the Service.
Each User will have a member profile page that will be accessible to other members only when they are logged into the Service. This profile page will display information collected on the registration form or later on from each User, including but not limited to the User’s interests and a short description about themselves. The User’s email address is not displayed. The profile page will also display information about the User's activity for the purpose of making it easier for other members to see who else is involved in the community, to find common interests between themselves, to choose to communicate with one another, and to see what contributions are being made and recognized (including but not limited to posts, contributed resources, creating groups, participating in open discussion, etc.).
The messages you send or receive using the Site are only private to the extent that you and the sender/recipient keep them private. OCASI does not have any control over whether a recipient of one of your personal messages publicly posts it or its contents. OCASI does not use, collect or disclose the content of your messages in the Service.
Our collection of personal information is limited to that which is reasonable under the circumstances, and we only collect your personal information with your consent.
How We May Use Your Personal Information
We use personal information for the purposes stated or implied at the time of collection, including for the following purposes:
- confirming your identity
- responding to your inquiries
- to meet the legal and regulatory requirements applicable to us
- processing Service-related complaints, and
- marketing of our services to you, as well as those of our affiliates and third parties.
We may otherwise use your personal information where permissible by law, for example to respond to an emergency, or in the course of an investigation into illegal behaviour.
Transfers and Disclosures of Personal Information
We will not disclose personal information to any external organization without your consent unless we are required or permitted to do so by law, including in the event of a reorganization or change of control.
Your personal information may be stored, processed or otherwise used by us, our affiliates or our service providers, both inside and outside Canada. As a result, that country's courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country's laws. Whenever we hire other organizations or third-party service providers to provide support services, they will be required to conform to our privacy standards and to allow us to audit them for compliance.
Security and Retention
The security of your personal information is important to us. We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards. Unfortunately, no data transmission over the Internet can be guaranteed to be fully secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant in any way the security of any information you provide to us.
We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.
We only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
When your information is shared with the host/presenter of an event in which You have chosen to participate, We lose control over how they will use, collect, and/or disseminate your information. Accordingly, You understand and agree that We are not responsible for the privacy practices or the content of the host/presenter and/or any third party websites, and You agree that We are not responsible for how such information is ultimately used.
We may also use third-party service providers to monitor and analyze the use of our Site. Google Analytics is a web analytics service offered by Google Inc. (“Google”) that tracks, monitors and reports traffic on our Site. Google tracks information like (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Site that you visit; and (iv) other websites you may have visited before visiting our Site. Google may also transfer this information to other third parties where they are required to do so by law, or where such third parties process the information on their behalf.
Access to Personal Information
OCASI - Ontario Council of Agencies Serving Immigrants
110 Eglinton Avenue West, Suite 200
Toronto, Ontario M4R 1A3