[Updated February 12, 2020]
After registering an account with SettleNet.org, the system sends you a verification email. The email contains a link that directs you to the account page and the password can be set. You will also receive email notifications from the site about content you are following, Groups you are a member of, etc.
If you are not receiving SettleNet.org email notifications
If you are not receiving email notifications, here are some troubleshooting steps to take before contacting us:
Step 1:
Have you received the confirmation email in your inbox? It is possible that the email has been sent to spam or filtered to another folder or tab.
Please check your spam folder.
Step 2:
If you cannot find the email please try resetting your password from this form: https://settlenet.org/en/user/password.
Step 3:
If you still don’t receive an email, please send a message to info@settlenet.org from the email address you're using to access the site and include the user name you created for your account creation.
Bonus Step - for you techie types:
Notifications from the site come from the domain @settlenet.org (and @reseau-etab.org). Make sure to add the address to your Safe Senders list in Outlook. Here is some useful information:
- How to Add an Address or Domain to Safe Senders in Outlook
https://www.lifewire.com/add-address-domain-safe-senders-outlook-1173760 - How to Automatically Whitelist People You Email in Outlook
https://www.lifewire.com/auto-whitelist-outlook-1173756
If you're in a larger organization with a tech team, please ask them to "whitelist the domain at the mailserver level."
Related tip(s):